Get In Touch
Complaints
complaint@hmmtextiles.com
Sales / Marketing
sales@hmmtextiles.com
marketing@hmmtextiles.com
Refund
refund@hmmtextiles.com
Frequently Asked Question!
HMM Textile aims to dispatch all orders within 24–48 hours. For customers in Karachi, delivery typically takes 2–3 working days. For all other major cities in Pakistan (Lahore, Islamabad, etc.), delivery takes 3–5 working days after dispatch. You will receive a tracking ID via email once your order has shipped.
We offer a 7-day free exchange policy if the product is defective, damaged, or you received the wrong item. Due to the nature of luxury textiles and hygiene standards, we cannot accept returns for a change of mind. Items must be unused, unwashed, and in their original packaging with all tags intact.
We are committed to using only premium, high-thread-count materials. Our textiles are sourced from the finest cotton, linen, and blends, and are processed and finished to meet international luxury standards right here in Pakistan. We guarantee superior softness, durability, and color fastness.
To maintain the longevity and quality of your purchase, always wash with a mild detergent on a gentle, cold cycle (Max 30°C). Avoid using harsh chlorine bleach. Tumble dry on low heat or line dry. Ironing should be done on a medium setting if required. Full care instructions are available on the product label.
We accept all major credit/debit cards (Visa, Mastercard) and bank transfers. Yes, Cash on Delivery (COD) is available nationwide for your convenience. Please note that COD may have a higher maximum order limit.
Yes, we specialize in bulk and custom orders for hospitality, corporate, and interior design projects. To discuss your requirements, please contact us directly at info@hmmtextiles.com and send complete details in your request for a formal business quotation.